PlayPodz Privacy Policy

PlayPodz is a preschool management and parent-engagement platform developed and operated by Innoplex Ventures Private Limited, a company incorporated in India. This is the same policy shown inside the PlayPodz app; it is presented below for each audience that uses the platform.

For Parents & Guardians

Last updated: September 2026

PlayPodz ("we", "our", "us") provides the technology platform that powers the PlayPodz Parent Portal. This policy explains what information is handled through the portal, how it is used, and the choices and rights you have.

Who Is Responsible for Your Data
Your child's school decides what information is collected through the portal and is the data fiduciary under India's Digital Personal Data Protection Act, 2023. PlayPodz processes that information on the school's behalf in order to provide the service. You can raise any data request with the school or with us directly.

Information We Handle
Account details you provide (name, email address, phone number, postal address); information about your child shared by the school (name, class, date of birth, photo, and emergency health details such as blood group or a health note the school records); attendance records; daily updates including photos and videos shared by teachers; fee invoices and payment records (we do not collect or store card or banking details); notices, messages and support requests; documents the school attaches to your child's profile; a notification token that lets your phone receive alerts; and basic technical logs kept for security. If you turn on fingerprint or face sign-in, that check happens on your phone using its own secure hardware — no biometric data is sent to or stored by PlayPodz.

Children's Information
Information about children is used only to keep parents and guardians informed and to run day-to-day school operations. Photos and videos of your child are visible only to the child's linked guardians and authorised school staff. We do not use children's information for advertising, profiling, or behavioural tracking, in line with the protections for children under the Digital Personal Data Protection Act, 2023.

How We Use Information
To operate the portal — attendance updates, daily updates, notices, fee management, and curriculum access — and to keep accounts secure. We do not sell personal information, and we do not use it for third-party advertising.

Sharing
Information is shared with your child's school and its authorised staff, and with service providers that help us run the platform (such as cloud hosting, media storage, and notification delivery) under confidentiality obligations. Some providers may store or process data outside India under appropriate contractual safeguards. When a map is shown in the app, the map imagery is loaded from OpenStreetMap, which receives your device's network address in the same way any website you visit does; no personal information is sent with it. We may also disclose information where required by law.

Security
We use industry-standard safeguards, including encryption in transit, role-based access controls, and audit logging. No method of storage or transmission is completely secure, so please notify us promptly of any suspected unauthorised access.

Retention
Information is retained while your child is enrolled and for defined periods afterwards, after which it is automatically deleted or anonymised. In particular: daily updates and their photos, notices, and monthly/meal planners are removed 2 years after their date; activity videos expire much sooner (shown on each video, typically 7–30 days) — save what you want to keep while it is available. In-app notifications are removed after 60 days (payment reminders stay until resolved). Attendance records are kept 2 years(staff attendance 3 years) and admission enquiries 1 year after they close. Fee invoices, receipts, payslips and billing records are financial records and are kept for 8 years as required by law — if a profile is permanently deleted, those records are retained in anonymised form. Deleted data may persist in encrypted backups for up to 30 further days. Security and audit logs are kept up to 3 years (archived up to 7 for dispute resolution).

Your Rights
You may request access to, correction of, or deletion of your personal data, or withdraw consent, at any time by contacting the school or writing to support@playpodz.com. We will respond within the timelines required by applicable law.

Grievances
If you have a concern about how personal data has been handled, contact our Grievance Officer at support@playpodz.com. If you are not satisfied with the resolution, you may approach the Data Protection Board of India.

Changes to This Policy
We may update this policy from time to time. Material changes will be notified in the app, and the "Last updated" date above will always reflect the current version.

Contact
For any privacy questions or concerns, write to support@playpodz.com.

For School Staff

Last updated: September 2026

PlayPodz ("we", "our", "us") provides the technology platform that powers the PlayPodz Staff Portal. This policy explains what information is handled through the portal, how it is used, and the choices and rights you have.

Who Is Responsible for Your Data
Your school decides what information is collected through the portal and is the data fiduciary under India's Digital Personal Data Protection Act, 2023. PlayPodz processes that information on the school's behalf in order to provide the service. You can raise any data request with the school or with us directly.

Information We Handle
Account details you provide (name, email address, phone number, postal address); your staff role, class assignments, and employment-related records such as salary slips, leave requests and documents the school attaches to your profile; bank account or UPI details the school records so that your salary can be paid; attendance records; support requests; a notification token that lets your phone receive alerts; and basic technical logs kept for security. If you use self check-in or check-out, your device location is captured only at that moment to confirm you are at the school premises — the app does not track your location continuously. If you turn on fingerprint or face sign-in, that check happens on your phone using its own secure hardware — no biometric data is sent to or stored by PlayPodz.

How We Use Information
To operate the portal — attendance, people management, daily updates, notices, fees, and curriculum — and to keep accounts secure. We do not sell personal information, and we do not use it for third-party advertising.

Sharing
Information is shared with your school and its authorised staff, and with service providers that help us run the platform (such as cloud hosting, media storage, and notification delivery) under confidentiality obligations. Some providers may store or process data outside India under appropriate contractual safeguards. When a map is shown in the app, the map imagery is loaded from OpenStreetMap, which receives your device's network address in the same way any website you visit does; no personal information is sent with it. We may also disclose information where required by law.

Retention
Information is retained while you are engaged with the school and for defined periods afterwards, after which it is automatically deleted or anonymised. In particular: daily updates and their photos, notices, and monthly/meal planners are removed 2 years after their date; activity videos expire much sooner (shown on each video, typically 7–30 days) — save what you want to keep while it is available. In-app notifications are removed after 60 days (payment reminders stay until resolved). Attendance records are kept 2 years(staff attendance 3 years) and admission enquiries 1 year after they close. Fee invoices, receipts, payslips and billing records are financial records and are kept for 8 years as required by law — if a profile is permanently deleted, those records are retained in anonymised form. Deleted data may persist in encrypted backups for up to 30 further days. Security and audit logs are kept up to 3 years (archived up to 7 for dispute resolution).

Changes to This Policy
We may update this policy from time to time. Material changes will be notified in the app, and the "Last updated" date above will always reflect the current version.

Contact
For any privacy questions or concerns, write to support@playpodz.com.